Conversational AI Chatbot Developer
• Experience scripting, testing, and editing engaging voice and text-based conversational UX via chatbot framework such as DialogFlow, Amazon Lex, WATSON, LUIS
• Experience as a UX writer and proven work experience as a content developer within a product focused UX organization, with relevant equivalent experience in Copy writing, Information Design, and/or Instructional Design, Required
• Hands-on experience in story boarding UX flow via any of several user mapping methodologies
• Proficiency in using MS Office and G-Suite Products
• Proficient in one or more of the Conversation/UX design tools (e.g., Botsociety, MS Visio, BotMock, UxPin, X-Mind, MockFlow, etc.)
• Utilization of one or more of the chatbot analytics tools (Dashbot, Chatbase, botanalytics, Recast.Ai)
• experience in selling multi-channel cloud communication services and prior experience from working in a start-up environment.
• Experience developing solutions using conversational channels as WhatsApp, Facebook Messenger, Kakao talk.
• Knowledge of conversational platforms such as Dialog Flow, IBM Watson and etc.
• Knowledge in cloud environments (Azure, Google, AWS)
• Understand design and know the difference between UX and UI (Graphical and Voice) as it pertains to a channel-agnostic experience
• Experience creating user requirements
• Experience in designing voice interaction flows
• Experience with prototyping voice user experiences
• Experience in developing integrations with API’s REST
• Experience in IT solution design and deployment
• Ability to work with multidisciplinary teams.
• Experience in Agile project methodologies.
• Strong knowledge and interest in emerging technologies.
• Great communicational and interpersonal skills
• Excellent time management skills
• Knows how to work with a team
Experience: 3 years +
Education Qualifications – BE / B.Tech / M.tech / BCA/ MCA and any other related fields.